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Here at Snowline Media Ltd we take your privacy seriously. We are committed to maintaining the trust and confidence of our visitors to our website. In our Privacy Notice we’ve provided lots of information about when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. You can read all about it below and if you have any queries you can contact us on the details provided and we’ll be happy to help.


Types of Data We Collect:

Mailing Lists

If you fill out a competition slip at a screening and also tick the box to opt in to hear from us - or if you subscribe to our mailing list on our website, we collect personal information. This information includes name, email address, town and postcode. We use that information for a few reasons: to tell you about screenings we have coming up that we think you’ll be interested in, to tell you about competitions you might like to enter and other info we think you might like to know about in relation to the Feel Good Film Festival and other Tours produced by Snowline Media Ltd (currently Banff Mountain Film Festival UK & Ireland, Ocean Film Festival UK & Ireland, Reel Rock UK & Top Dog Film Tour).  


We use a third-party provider, MailChimp, to deliver information to you. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve the information we are sending you. For more information, please see MailChimp’s Privacy Notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at



If you purchase merchandise online through the Feel Good Film Festival website then we will collect the details necessary to fulfil the order – your name, address data, payments details, email and contact number. The orders are processed through the secure payment processing system of Wix and any personal data is used only to fulfil the order – and not for any other purpose or shared with any other third parties.


Our website is hosted on the platform and they provide us with the online platform that allows us to sell our products to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. You can read more about how they keep your data safe and how they use it by reading the Wix Privacy Notice.


Third Parties

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. When you completed a competition entry slip at one of our screenings you may have ticked a box that gave consent for us to share your data with Tour partners. If you didn’t tick that box, then we don’t share your information. If you gave consent at a screening at the Top Dog Film Tour you may receive marketing emails from our Tour partners  from time to time.

We do use a third party to process the enter the competition slips data. They are GDPR compliant and we have an agreement in place controlling your data whilst it is in their possession.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy notice applicable to the website in question.



A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

There are two types of cookie:

Persistent cookies:

Persistent cookies remain on a user’s device for a set period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.


Session cookies:

Session cookies are temporary. They allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once you close the browser, all session cookies are deleted.


Cookies also have, broadly speaking, four different functions and can be categorised as follows: ‘essential’ cookies, ‘performance’ cookies, ‘functionality’ cookies and ‘targeting’ cookies.


How we use cookie functions:

Essential cookies

Essential cookies are the ones that allow you to access our website and navigate through the pages with ease. Without them, you simply won’t be able to use our site.

Performance cookies

These help us understand how you’re using our site. Performance cookies help us to analyse information like numbers of visitors to our website, measure usage and assess how well our advertising is working. We’ll use this information to tweak the performance of our website and improve your experience. We do this through Google Analytics:

>Google Analytics

When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site to improve our website. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.


Functionality cookies: 

These cookies help us to offer extra functionality on our website. These enable features that will make it easier to navigate and use the website. For example, if you visit our shop and select an item to purchase, the functional cookie remembers this selection so that your shopping cart will have the items you selected when you are ready to check out.

Targeting cookies

We use some cookies to track the interest our visitors have in our website and merchandise. We use the third-party retargeting services of Facebook Custom Audiences and Google AdWords.

>Facebook Custom Audiences & Google AdWords

With the help of a cookie, web beacon, or tracking pixel from Facebook Custom Audiences & Google AdWords, your browser records which websites (where such marketing services are active) you have visited and what content interested you. When someone visits we sometimes then use this to understand what our customers are really interested in, so we can make sure we’re offering the right content. This means we can use browsing behaviour to create the most relevant banner adverts, only showing you information that you have already viewed, or are similar to what you have already seen on our website. These banner adverts are displayed across a variety of other websites that customers may visit. This is called behavioural advertising and is tailored to each individual user, however cookie data is always anonymised and only stored temporarily.


Overall, cookies help us provide you with a better website and in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We know cookies can be a bit complicated, so if you still feel like you need to learn more, visit HERE to answer any of your cookie-related questions.


Cookie Removal:

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may however prevent you from taking full advantage of the website. The best way to do this is in your own browser settings, where you can disable cookies entirely or for specific domains, i.e. websites you visit. We've listed help pages that explain how to do this for the main browsers below:

Disable cookies in Chrome:

Disable cookies in Microsoft Edge:

Disable cookies in Mozilla Firefox:

Disable cookies in Safari:


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and share about you.


Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold about you at any time. You can contact us with any requests at


We reserve our right to make any changes and updates to the Privacy Notice without giving you notice as and when we need to. We'll always make sure that the most up to date Privacy Notice is posted on our website, though, so please check this page from time to time to ensure that you are happy with any changes. This policy is effective from December 2020.



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